List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Prepare for improvement systems implementation/ adjustment | 1.1 | Determine scope of improvement systems. |
| 1.2 | Identify key performance indicators (KPIs) for inclusion in improvement systems. |
| 1.3 | Prepare operating instructions and other required documentation for continuous and breakthrough improvement systems. |
| 1.4 | Ensure compliance with health, safety and environment (HSE) and other regulatory requirements are addressed in improvement instructions. |
| 1.5 | Identify and brief implementation team. |
| 1.6 | Prioritise areas operation, or processes requiring early action. |
| 1.7 | Prepare communication strategy for employees and other stakeholders. |
| 1.8 | Make infrastructure and support arrangements for improvement systems. |
| 1.9 | Obtain required approvals for commencement of improvement systems. |
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2 | Implement/adjust improvement systems | 2.1 | Arrange for initial/update training in continuous improvement (kaizen) and related competitive systems and practices for employees. |
| 2.2 | Facilitate the development of operating protocols for continuous improvement at the team level. |
| 2.3 | Establish decision making mechanism for system level continuous improvement. |
| 2.4 | Invite suggestions for breakthrough improvements. |
| 2.5 | Establish mechanism for prioritising breakthrough improvements. |
| 2.6 | Establish breakthrough teams and implement priority breakthrough events. |
| 2.7 | Clarify points of disagreement/uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority. |
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3 | Monitor implementation/ adjustment of improvement systems | 3.1 | Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events. |
| 3.2 | Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems. |
| 3.3 | Identify and solve ongoing performance issues. |
| 3.4 | Negotiate any differences between problems and proposed solutions. |
| 3.5 | Develop plans and obtain agreements to implement further improvements. |
| 3.6 | Implement improvements. |
| 3.7 | Measure changes and calculate benefits. |
| 3.8 | Complete all relevant documentation. |
| 3.9 | Communicate achievements to stakeholders. |
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4 | Institutionalise continuous improvement | 4.1 | Arrange for regular reviews of improvement systems. |
| 4.2 | Integrate improvement system reports with other reporting processes, including visual management systems. |
| 4.3 | Arrange for regular reporting of improvement system results to customers and other critical stakeholders. |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or department/section, to:
interpret operations, processes and products in terms of customer features/benefits and then set appropriate key performance indicators (KPIs)
prepare appropriate documentation for continuous and breakthrough improvement processes
establish decision-making processes for considering system level continuous improvement suggestions
encourage and lead others in implementing/adjusting continuous improvement system
problem solve implementation issues with continuous improvement system
lead and motivate others in planning, implementing and sustaining improvements.
Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to implement improvement systems, including knowledge of:
continuous and breakthrough improvement (kaizen and kaizen blitz) philosophy and process
competitive systems and practices in own organisation
types of KPIs and their impacts on performance
improvement processes, including implementation, monitoring and evaluation strategies.
The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
The collection of performance evidence is best done from a report and/or folio of evidence drawn from:
a single project which provides sufficient evidence of the requirements of all the elements and performance criteria
multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.
A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.
Assessment should use a real project where the introduction of improvement systems occurs across an operational workplace.
Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
The assessor must demonstrate both technical competency and currency.
Technical competence can be demonstrated through:
relevant VET or other qualification/Statement of Attainment AND/OR
relevant workplace experience
Currency can be demonstrated through:
performing the competency being assessed as part of current employment OR
having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.